About Zonese & Our Products
What products does Zonese offer?
Zonese specializes in eco-friendly, reusable feminine care products designed to provide comfort, protection, and sustainability. Our reusable period pads are crafted with soft, breathable materials to help you feel confident throughout your cycle.
Why choose reusable period pads?
Reusable period pads are a sustainable alternative to disposable pads. They help reduce waste, save money over time, and provide long-lasting comfort with proper care.
Are Zonese pads safe for sensitive skin?
Yes. Our reusable period pads are made from soft, breathable, and skin-friendly materials without harsh chemicals, making them suitable for most skin types, including sensitive skin.
Are your products tested for quality?
Absolutely. Every Zonese product is carefully tested for comfort, absorbency, durability, and quality to ensure it meets our high standards before reaching our customers.
Product Use & Care
How do I use a reusable period pad?
Simply place the pad inside your underwear, secure it using the double snap buttons underneath, and wear it just like a disposable pad.
How often should I change my reusable pad?
This depends on your menstrual flow. On average, changing your pad every 4–6 hours is recommended, or sooner if it becomes fully saturated.
How do I wash my reusable pads?
Rinse the pad with cold water immediately after use, then wash it by hand or in your washing machine using a mild detergent. Avoid bleach and fabric softeners. Air drying is recommended to extend the life of the pad.
How many reusable pads do I need?
Most customers find that 5–10 reusable pads are enough to comfortably manage one menstrual cycle, depending on their flow and washing routine.
How long do reusable pads last?
With proper care, Zonese reusable period pads can last for several years, making them an economical and environmentally friendly choice.
Shipping & Delivery
How long does shipping take?
Orders are typically delivered approximately within 3 - 5 business days, depending on your location. Express shipping options may also be available at checkout.
Do you offer free shipping?
Yes! We offer FREE shipping on all orders over $60.
How can I track my order?
Once your order has been shipped, you'll receive a tracking number via email or SMS so you can monitor your delivery in real time.
Payments
What payment methods do you accept?
We accept major credit and debit cards, bank transfers, Cash on Delivery (where available), and other secure payment methods. All payments are processed through encrypted and secure payment gateways.
Is my payment information secure?
Yes. Your payment information is protected using industry-standard encryption to ensure every transaction is safe and secure.
Returns & Exchanges
What is your return policy?
We want you to be completely satisfied with your Zonese purchase. Due to the personal hygiene nature of our products, all sales are final. We do not accept returns or exchanges.
If your order arrives damaged, defective, or you experience an issue with your purchase, please contact our support team at support@shopzonese.com within 30 days of purchase and we’ll be happy to assist you.
Customer Support
How can I contact Zonese?
You can reach our customer support team through our Contact Us page or via email at support@shopzonese.com. We're always happy to help :)
How quickly will I receive a response?
Our support team typically responds within 1–3 business hours.
Still have questions?
We're here to help! If you can't find the answer you're looking for, simply contact our friendly support team via our Contact us page or via email at support@shopzonese.com and we'll be happy to assist you.