Shipping policy

Thank you for shopping with ZONESE!

We strive to process and ship all orders as quickly as possible so you can enjoy your reusable period care products without delay.

Order Processing

  • Orders are typically processed within 1–2 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Time

  • Standard Shipping: Approximately 5 business days.
  • Delivery times may vary depending on your location and carrier delays.

Free Shipping

We offer FREE shipping on all orders over $60.

Shipping charges for orders below the free shipping threshold will be calculated at checkout.

International Shipping

We do not ship internationally at this time. We ship only within the US. 

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. ZONESE is not responsible for delays or lost packages caused by incorrect address information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 30 days of purchase so we can assist you.

Contact Us

If you have any questions regarding shipping, please contact our support team at support@shopzonese.com, and we’ll be happy to assist you.